SHIPPING / RETURNS / EXCHANGES
All items will be shipped in 1-3 business days.
Shipping times are determined by the service selected by customer. We have multiple options from most major carriers.
Full priced item(s) can be returned within 14 days for a full refund or exchange. All sale items, including items purchased at a discount during a promotion, are final sale. The tag must be intact and attached to the returned item(s). Item(s) must not have been worn, washed, or altered in any way, and must not show any signs of use. Returns must be packaged in the Nuance return bag.
Refunds will be processed within one week of receipt of returned items. Refunds for orders paid by credit card will appear on the client's next billing statement. Orders paid by Paypal will be refunded to the original account within 7 days.
Nuance will not accept returned merchandise that does not follow the terms and conditions stated in our returns policy. Such items will be returned to the sender at the original shipment address.
Questions about our return policy? Contact us at firstname.lastname@example.org